SSC Compliance Policy: What you should know



On 23 August 2012, the Board of Commissioners approved the Compliance Policy for the SSC.  The policy serves to strengthen the role of Compliance Officers in the Commission.


Compliance in the Commission is defined as the risk that the Social Security Commission of Namibia (SSC), may fail to meet the standards and behaviour expected (whether prescribed or otherwise) by its Members, Government, including the line Ministry, which is the Ministry of Labour and Social Welfare and other regulators (e.g. Receiver of Revenue, State Owned Enterprises Governance Council), as the case may be.


The Compliance Division within the Commission is tasked with ensuring that employers comply with the requirements of the Social Security Act, 1994 (Act 34 of 1994) and the Employees’ Compensation Act, 1941 (Act 30 of 1941).


Both these two Acts prescribe penalties ranging from a fine of N$8 000 and or a period of imprisonment of up to 12 months for non-compliant employers and the Acts give Compliance Officers the authority to enter and inspect premises of employers to ensure compliance to the Acts.


During 2013, the Compliance Division has laid several criminal charges against non-compliant employers who failed to register employees and/or pay their contributions in terms of the Social Security Act and/or who fail to pay their assessments in terms of the Employees’ Compensation Act. The Compliance Division has also initiated legal proceedings against employers to collect monies due to the Commission.


The biggest instances of non-compliance by employers  with respect to failing to register their employees with the Commission, the result of which is that these employees may not be able to claim from the Commission in the event of maternity, sickness, upon death or retirement and in respect of occupational injuries.


The Commission is serious about increasing benefits to its members and has identified Compliance as a key business objective to reaching that goal. The Compliance Division must continue to ensure that employers register their employees and contribute for their employees so that the Commission can continue to improve benefits.


Compliance Officers will wear official uniforms to ensure that are easily identifiable to the public and so that they appear professional. This will bring to an end the potential risk of impersonating individuals who pretend to be our Compliance Officers and at times succeeded to collect money from our clients.


Compliance Officers are issued a unique identification which they must show to employers when doing inspections.


It is our plan to visit employers continuously, to be accessible and visible and to resolve our members’ complaints professionally and efficiently to ensure that the people who must benefit from the Funds are able to do so without delay.


The Compliance Officers are under strict instructions to lay criminal charges against non-compliant employers to ensure that we fulfil our vision to be a world class provider of social security benefits to our members and other beneficiaries. PF